What our clients say about our work…

“David Wilson does a great job of providing Eastman Credit Union with a member survey process that enables us to measure member satisfaction with a high level of confidence in the results. David has devoted many years to the credit union industry, resulting in a depth of understanding that gives him an edge in providing expert analysis as well as meaningful executive and staff summary presentations of the survey results. He has provided quality, relevant, member survey services to ECU for many years and I highly recommend David Wilson and CU Market Research.”

—Debra Bridwell, SVP, Eastman Credit Union, Kingsport, TN

“Thanks for everything David. Our experience was very good with you! I look forward to a long relationship with you and your company!”

—Marnie Perfetti, Director of Marketing, Mid-Minnesota FCU, Baxter, MN

“David is great to work with because he is an expert in the area of research. He actively listens to what I am trying to achieve and then meets my needs and expectations. We have done two service and loyalty surveys with David and the response rates have been terrific!”

—Lesley Carrell, SVP Marketing, Fibre FCU, Longview, WA

“I have had the pleasure to work with David on a number of occasions. He has facilitated our annual strategic planning session, conducted focus groups, as well as multiple random surveys of our entire membership. He is personable and easy to work with. His knowledge and experience with credit unions and their particular needs enables David to draw meaningful insights from the data he collects. He is organized and punctual, keeping projects on schedule. His fees are very reasonable and well worth the investment. We will certainly consider hiring David Wilson again in the future and we enthusiastically endorse him as a valuable partner and a friend of credit unions. I can be contacted at Class Act FCU – 502.212.3167 direct, or by email at pcurran@classact.org.”

—Pat Curran, VP Marketing and Business Development, Class Act FCU, Louisville, KY

“David was able to guide us through a complex process and deliver results that we were able to use immediately. Unlike most survey providers, his data is specific, easy to understand and ready to utilize. His services are worth the investment.”

—Andy Anderson, Marketing Services Manager, CDC FCU, Atlanta, GA

“I hired David to conduct focus groups for GMFCU to understand how we can better meet our young adult members’ borrowing needs either through service or product offerings. We wanted to see results through a different filter and we found David to have the credit union industry expertise, experience, resources and professionalism we were looking for. Not only did he make himself available during every step of the planning and recruiting process, but he did an excellent job moderating our focus groups. The summary he provided us with completely met our needs and has shown us with the answers, opportunities and feedback we were looking for to improve our lending experience. I would recommend David’s work to any credit union looking for creative and effective member research.”

—Marlo Hirl, VP, Marketing, General Mills FCU, Minnetonka, MN

“I highly recommend David, I have known him for 13 years and he has completed many projects for us. He has completed several large and small member surveys with excellent, usable results. David is completely trustworthy. I value his opinion and seek it out often. He is very knowledgeable of the credit union industry and is respected by everyone from Tellers to CEO’s to Politicians. If you use David, you will come to value him as a colleague and friend, I know I do. Please feel free to contact me.”

—David Proffitt, CEO, Alcoa Tenn FCU, Alcoa, TN

“David is very knowledgeable and extremely good at what he does. I have found in working with him that I always get much more than I pay for.”

—Lin Winkler, President, Shelby County FCU, Memphis, TN